Delivery Information

 

   Ordering, shipping and payment

   Shipping is carried out by couriers (Speedy, Econt Express or Rapido) and postal services ("Weight Based Shipping") and takes between 13 working days for Bulgaria and 315 business days for shipments outside the country. The costs depend on the weight of the ordered books and their destination. The shipping fees are automatically calculated after the selection of the requested books is finalized. These costs are paid by the client.

 

  Payment methods:

    PayPalAfter successfully placing an order, you will be automatically transferred to your PayPal account, where you can make a secure payment (see also https://www.paypal.me/bibliophilia).

 

   – Direct payment with credit/debit cardIf you choose to pay with a credit/debit card (MasterCard, MaestroVisaVisa Electron), you will be automatically transferred to the national e-payment platform BORICA, which guarantees secure online transactions. No registration required. You only need to enter your bank card details. Please note that the corresponding amount will be converted in Bulgarian notes (BGN).

 

    Bank transferIf you choose to pay into a bank account, you will be kindly asked to transfer the sum for your order to the bank account of the bookstore. The ordered books will be shipped to you after the payment has been confirmed. Please indicate the number of the order as a reason for payment. All bank fees and commissions are to be paid by the client.

Bank account details:

Bibliophilia Ltd.
UniCredit Bulbank, 7 Sveta Nedelya Sq.
1000 Sofia, Bulgaria

SWIFT (BIC): UNCRBGSF
IBAN: BG69UNCR70001521778769

or

Bibliophilia Ltd.
Raiffeisenbank (Bulgaria) EAD 
55 Nikola Vaptsarov Bvld.
1407
 Sofia, Bulgaria
SWIFT (BIC): RZBBBGSF
IBAN: BG14RZBB91551007844176

 

   – Check orderPlease, include your order number on your check and then send it to:

Bibliophilia Ltd.
Attn: Accounts Receivable
P.O. Box 11, 1582 Sofia, Bulgaria 
 
 

     cash on deliveryPayment at the time of delivery (via the courier companies Econt, Rapido or Speedyis accessible for the following countries: Bulgaria, Romania, Greece, Austria, Hungary, Croatia, Slovakia, Slovenia, Czech Republic, Netherlands, Denmark, Luxembourg, Belgium, UK, Italy, France, Monaco, Spain, Portugal, Finland, Sweden and Ireland. Please, contact us (see below) to recieve an actual offer for delivery.

 

    Right of withdrawal from purchased goods

   If a client has discovered a faulty product and if the product and its packaging are without damaged commercial looks, the Bookstore takes the responsibility to replace the book with a new one or to refund the client no later than 14 working days from the date when the client has exercised their right of withdrawal. The product should be in a good commercial shape, without any damages, in order for the refund to take place. The shipping costs are to be borne by the Bookstore. In case paying was made by a bank card, refund shall be made by order of the inverse operation to the card with which the payment was made within 3 business days.

 

   Contact details

   Bibliophilia Ltd.
   P.O. Box 11, 1582 Sofia, Bulgaria
   tel: +359 897 876 735
   e-mail: bibliophilia.eu@gmail.com

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